Service Design

@LDF 2015 Event Listing



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Fight Club, SDN networkmore_vert

Fight Club, SDN network

Fight Club, SDN networkclose

16 September

6.30–9pm

Fight Club, SDN network

18:30–21:00 16 September 2015 Head, Holden House, 57 Rathbone Place, London, W1T 1JU Free, book in advance

We are delighted that SDN will be hosting the first of our service design events during this year’s London Design Festival.

The Service Design Network UK Chapter represents and connects the UK’s Service Design industry. Service Design is an established practice within the UK, with some great companies blazing the trail. SDN UK aims to connect the community and enable knowledge share at all levels.

Come join like-minded service designers for SDN’s first live debate or as we like to call it, Fight Club. Two teams must battle it out but there can only be one winner. Which team has the most persuasive argument? Who’s up against the ropes at the end of each round? You decide!

Featuring Dr. Graham Hill and Hannah Kops vs Dominic Campbell and Carrie Bishop.

This fast-paced event will be kicking off from 18:30pm at Head London on the 26th September 2015. Book your place right here, right now.

Opportunities in Government, Policy Labmore_vert

Opportunities in Government, Policy Lab

Opportunities in Government, Policy Labclose

21 September

3–5pm

Opportunities in Government, Policy Lab

Monday 21 & repeated on Friday 25 September 2015 15:00–17:00

Cabinet Office, 1 Horse Guards Road, Westminster

Policy Lab is a creative space which supports Government departments to use innovative tools and techniques – including service design – to make better policies and public services for the public. We bring together policymakers, external designers, front-line service providers and members of the public to come up with fresh perspectives and ideas around tricky long-term policy problems.

We will running two sessions from 3–5pm on both Monday 21st September and Friday 25th September at the Cabinet Office in the heart of Government. We will talk to you about our work in Policy Lab, and then have a discussion about the opportunities and challenges for service design in Government. We’ll then give you a chance to experience some of our tools and techniques, and open up some our current policy challenges to your insight and ideas.

Places are limited to 16 people per session. With apologies, Monday’s session has no disability access.

@PolicyLabUK Read the introduction to Policy Lab

Circular Economy Workshop, We All Designmore_vert

Circular Economy Workshop, We All Design

Circular Economy Workshop, We All Designclose

22 September

10am–12.30pm

10am–12.30pm 22 September Makerversity, Somerset House, New Wing, Lancaster Place, WC2R 1LA

Circular Economy Workshop Service design is very effective at creating organisational change and has also made a big contribution to social innovation. But it is very rarely part of the discussion around environmental impact and at We All Design we think it should be. We believe that we need to manage our resources better so that we can thrive as a society and business to avoid widespread systemic failure.

Recent years have seen the development of a circular economy as positive driver for reducing environmental impact. At its most basic, the circular economy is a hierarchy of resources, which moves from repair to recycling in a closed loop. For example a mobile phones life can be extended if it is well cared for. Retailers might then pay the customer for the return of the phone and harvest it for valuable parts to recycle the value materials.

But the solution for a circular economy is not all about making better ‘things’. Our experiences at We All Design have taught us that in order to make ‘materials flow’, we need information to flow, customers to have better experiences and business models that embed the full lifecycle of materials involved.

Looking at a diagram of the circular economy hierarchy, service design does not feature in a particular icon, instead it takes place between them in the arrows. In that way service design has massive potential in binding the circular economy together.

For this workshop we want to explore how service design tools can serve to develop the circular economy and what would it look like if we redesigned service design tools so that they can be applied in the context of the circular economy.

About Rob Maslin, director of We All Design As a service designer Rob’s mission is to humanise the circular economy. He has worked on design and research projects with clients in a broad range of sectors including: Kyocera, Imperial College Business School, local authorities, V&A, Haworth, Treebox, Great Recovery, KTN and Centre For Sustainable Design.

@RobMaslin

About Simone Veldema, DesignThinkersGroup Simone Veldema is a service and business model designer specialised in innovation, and making business in Circular Design. She supports people to explore and build new ways of doing business. Most of the people whether they work for large organisations, governments or are small entrepreneurs, have difficulties to start doing. They have all these great ideas, but do not know “HOW” to do it. They are very much pleased that adopting a Service Design Thinking mindset delivers real change, new business models and fun and thrust back in their work. Together with Rob Maslin, Simone is now cowriting a book on “Designing Services for the Circular Economy” to be launched at AUTUMN 2016 (BIS PUBLISHERS)

Simone@designthinkersgroup.com @GreenbizStartup nl.linkedin.com/in/sveldema

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

Opportunities in Government, Policy Labmore_vert

Opportunities in Government, Policy Lab

Opportunities in Government, Policy Labclose

21 September

3–5pm

Opportunities in Government, Policy Lab

Monday 21 & repeated on Friday 25 September 2015 15:00–17:00

Cabinet Office, 1 Horse Guards Road, Westminster

Policy Lab is a creative space which supports Government departments to use innovative tools and techniques – including service design – to make better policies and public services for the public. We bring together policymakers, external designers, front-line service providers and members of the public to come up with fresh perspectives and ideas around tricky long-term policy problems.

We will running two sessions from 3–5pm on both Monday 21st September and Friday 25th September at the Cabinet Office in the heart of Government. We will talk to you about our work in Policy Lab, and then have a discussion about the opportunities and challenges for service design in Government. We’ll then give you a chance to experience some of our tools and techniques, and open up some our current policy challenges to your insight and ideas.

Places are limited to 16 people per session. With apologies, Monday’s session has no disability access.

@PolicyLabUK Read the introduction to Policy Lab

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

the page was created bymore_vert

rafszul

the page was created byclose

fool - licence expired - turned outlaw - under the radar - industrial espionage - running with the wolves - illicit digital activities - possessed with fire

Below you can find examples of embeded content. Slideshare presentations, feedback forms, maps, twitter feeds, youtube videos whatever you can think of.
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here example of an embeded twitter feedmore_vert

servicedesignldf

twitter feed from #servicedesignldf could be also used as a feedback form:close
and a videomore_vert

link

and a videoclose

See Service Design @ Designersblock 2014

Last year was the first year that we held a service design event during the London Design Festival. It was so well received that we felt we just had to do something this year too. The event was on 19th September 2014. To see photos from the event, click here.

A modern responsive front-end framework based on Material Design
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